Privacy Policy
Last updated: 05/01/2025
At Avid Autos, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information. By using our website or services, you agree to the terms outlined below.
1. Who We Are
Avid Autos
Independent Car Dealership
Based in Coventry, United Kingdom
If you have questions about this policy, you can contact us at:
Email: info@avid.autos
Phone: 07368934125
2. Information We Collect
Information You Provide
- Name
- Email address
- Telephone number
- Address
- Vehicle information
- Enquiries or messages submitted through our website
- Part-exchange details
- Finance application information (if applicable)
Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookie preferences
Information From Third Parties
- Finance providers
- Warranty companies
- Vehicle history/inspection services
3. How We Use Your Information
- Respond to enquiries and provide customer support
- Arrange viewings, test drives, and vehicle purchases
- Process vehicle finance applications (with your explicit consent)
- Send important updates related to your purchase
- Verify identity and prevent fraud
- Improve our website and services
- Meet legal, tax, and regulatory obligations
We do not sell your data to third parties.
4. Legal Basis for Processing
- Contractual necessity – to provide products or services you request
- Consent – for marketing communications or finance applications
- Legitimate interests – improving our website or handling enquiries
- Legal obligations – HMRC, motor trade regulations, etc.
5. Marketing Communications
With your consent, we may send you:
- Vehicle offers
- News and updates
- Service or warranty reminders
You may withdraw consent at any time.
6. Cookies
Our website may use cookies to improve user experience and website performance.
You can disable cookies in your browser settings.
7. Sharing Your Information
We may share your information with trusted third parties, such as:
- Finance providers
- Warranty companies
- Payment processors
- Vehicle history & MOT check services
- Professional advisers
- Website hosting & analytics services
8. Data Storage & Security
Your data is stored securely using encrypted systems, protected servers, and safe physical storage.
9. How Long We Keep Your Data
We keep data only as long as necessary—usually up to 6 years for legal, tax, and after-sales obligations.
10. Your Rights
You have the right to:
- Access the data we hold
- Request correction or deletion
- Withdraw consent
- Limit how your data is processed
- Request data portability
11. Third-Party Links
We are not responsible for external websites linked from our site.
12. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.